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Modellbahn Digital Peter Stärz
Digital technology reasonable and reliable

Visitor 617327
since 23/03/2005

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General terms and conditions
(including legal information)
  1. Scope
  2. Contract partners
  3. Offer and contract conclusion
  4. Revocation right
  5. Prices and shipping costs
  6. Delivery
  7. Payment
  8. Retention of title

More Information

Ordering process
Text of the contract

General terms and conditions

(The terms and conditions referred to herein contain legal information regarding customer rights as per the regulations of distance contracts and e-commerce.)

1. Scope

The general terms and conditions listed below apply to all deliveries of Modellbahn Digital Peter Stärz (hereinafter referred to as: Firma Stärz) to any customer (§ 13 BGB).

2. Contract partners

The purchase contract is concluded with: Firma Stärz, owner: Peter Stärz, Dresdener Str. 68, 02977 Hoyerswerda. You can reach our customer service concerning questions, reclamations, and any other claims workdays from 10:00 to 18:00 via phone +49 3571 404027 and via e-mail: mail@firma-staerz.de.

3. Offer and contract conclusion

3.1 The presentation of products in our online shop does not represent a legally binding offer, but is a promt to buy. Errors excepted.

3.2 By clicking the button "Buy now" at the final order page you place a binding order of the products listed in your shopping cart. For orders with payments in advance the purchase contract is concluded, if we accept your order by sending you an order acknowledgement via e-mail, either immediately or, in special cases of queries, after consultation within 3 workdays. For orders with cash on delivery the purchase contract is concluded when handing over the delivery.

4. Revocation right

4.1 The customer has a two-week lasting right to revoke his order.

Revocation policy

Revocation policy

You may revoke your contract within a period of two weeks in written form (e.g. by letter, e-mail, facsimile) without stating a reason or by returning the goods. This period begins upon receipt of this instruction in written form but at the earliest after the delivery of goods to the customer (in case of recurring deliveries of the same type of goods not before receiving the first partial delivery) and not before we have met our information duties as per by Civil Code (§ 312c sec 2 BGB in conjunction with § 1 sec. 1, 2 and 4 BGB-InfoV and any other duties of § 312e sec 1 clause 1 BGB in conjunction with § 3 BGB-InfoV). In order to consider and keep the revocation period, it shall be sufficient to send punctually the revocation advice or the goods. The revocation must be addressed to:

Firma Stärz
Dresdener Str. 68
02977 Hoyerswerda
fax: 03571/404027
e-mail: mail@firma-staerz.de

Effects of revocation

With an effective revocation, the mutually received services are to be granted back, and possible benefits derived (e.g. interests) shall be released. Should the customer not be able to return the goods or only return them partially or in a deteriorated condition, then he will be obligated to value replacement. In the case of goods surrendered this does not apply if the deterioration of the goods is brought about solely by a tryout thereof - such as would have been possible for you e.g. in a retail shop. For the rest, you may avoid any duty to provide compensation for any deterioration of the goods caused by the intended use, by not using the goods as your own property and refraining from all actions that may affect its value. Items suitable for delivery by packet are to be returned at our risk. You have to pay the costs of reshipment, if the delivered goods match with the ordered goods and if the price of items returned does not exceed an amount of 40,00 EURO or, if exceeding this price, you as buyer have not or partially not paid the goods at the time of the revocation. Otherwise the return shipment is free of charge for you. Items not able to be sent in a package shall be picked up at your place. Obligations to refund payments must be met within 30 days. For you this period begins with sending your demand of revocation or the goods, for us with their reception.

End of revocation policy

4.2 The right of revocation does not apply to items manufactured as per customer specification (e.g. t-shirts with your picture or your name), or obviously personalised goods. There is furthermore no right of revocation on audio or video recordings and software, that have been unsealed after delivery (e.g. software CDs of which the foil has been opened).

4a. Return costs in case of exercising the right of revocation

In the event that you make use of your right of revocation (see revocation policy), you shall bear the regular costs for returning of goods,if the delivered goods match with the ordered goods and if the price of items returned does not exceed an amount of 40,00 EURO or, if exceeding this price, you as buyer have not or partially not paid the goods at the time of the revocation. Otherwise the return shipment is free of charge for you.

5. Prices and shipping costs

5.1 The prices mentioned on our product pages contain the statutory value-added tax and all the other components, which are essential for setting prices.

5.2 In addition to the indicated prices we calculate shipping costs for the delivery depending on the weight and size of your items ordered, the shipping type, your payment method and the country of destination. The shipping costs are listed in the table of shipping costs, and will be pointed out again during your ordering process.

5.3 For deliveries on cash, an extra fee will be charged by the deliverer on site. This fee is already included in the table of shipping cost. No further taxes or costs apply.

6. Delivery

The delivery periods for shipping items within Germany are colorcoded for usual order quantities on our product pages and indicated via tooltip as part of the product description. For the products in the amounts in your shopping cart and the overall order the delivery periode is indicated by checking out the shopping cart. For delivery abroad the delivery periode may extend according to the destination.

7. Payment

7.1 The payment for deliveries within Germany is either done via transfer in advance or via cash on delivery. For deliveries abroad exclusively transfer in advance is accepted.

7.2 When selecting the payment via transfer in advance, the bank transfer information will be indicated in the order acknowledgement e-mail and the goods are shipped on receipt of payment.

7.3 The orderer shall only be entitled to a set-off, if his counter-claims have been finally judicially determined, are undisputable or recognized by us in writing.

7.4 The customer may only exercise any rights of retention if his counterclaim is based on the same contractual relationship.

8. Retention of title

All goods shall remain our property until fully paid for.



Further information

Ordering process

When you have found the desired product you may add it to the shopping cart without obligation by typing the needed quantity in the item-related ordering chart and clicking the button "add to cart". You can open and modify the shopping cart without obligation at any time by clicking on the button "Shopping Cart". Any product can easily be removed from the shopping cart by clicking the link "remove item". If you want to buy the articles in the shopping cart, click the button "checkout". Then please enter your delivery data. Mandatory fields are marked by a *. A registration is not necessary. After choosing your payment method and entering the delivery data required, follow the button "Next" up to the order page and re-check your entries. Click on the button "Buy now" to complete your order. The whole ordering process can be cancelled at any time by closing the browser window. Visit the single pages to get more information, e. g. regarding correction capabilities.

Text of the contract

The contract text is stored within our internal systems. The general terms and conditions can be viewed on this page at all times. We will send you the order data and general terms and conditions via email. After the order has been completed, your order and data is no longer available on the Internet due to security reasons.